Visitation and Communication

Center for Adolescent Services

Visitation hours are offered daily. Monday through Friday: Female visitation is from 6:00-7:00 p.m; Male visitation is from 7:00 – 8:00 p.m. Saturday and Sunday: Female visitation is from 1:00pm-3:00 p.m; Male visitation is from 3:00pm – 5:00 p.m.  Visitors must be pre-approved and are required to bring a picture ID. Visitation is limited to two (2) persons at a time. Visitation exceeding two visitors or including children under the age of 18 will be coordinated through the assigned Family Specialist. These are considered Special Visits and are based upon individual need and geographical barriers.

Video Visitation

Youth have the ability to earn video visitation phone call as a reward. Please contact your youths Family Specialist for registration instructions.

Standard Phone Calls through Paytel

Visit Paytel Website

Residents are provided the opportunity to make one (1) standard admission call. Residents have the opportunity to make two (2) phone calls each week that do not interfere with regularly scheduled programming. Calls to legal representatives, the Public Defender, and PREA do not count against a resident’s two (2) weekly call allowance. Telephone calls to legal /court representatives are permitted to any resident, upon request, as soon as reasonably possible and programming will permit. Telephone communication to legal representatives is private.

Prohibited Calls

Residents are not permitted to make telephone contact with Court identified prohibited contacts, including but not limited to: Victims, Co-offenders, Correctional Institutions, Residents within Placement, and Montgomery County Juvenile Court Personnel. Residents do not have the ability to call 800-numbers or 911.

Written Correspondence:

Facility Address: 333 Access Road, New Lebanon, Ohio 45345

Incoming and Outgoing Mail: There will be no limit set on the amount of incoming/outgoing mail for any resident. Residents are not permitted to send mail to individuals who are not listed on their Approved Written Correspondence list. Residents should be permitted uncensored correspondence as long as it poses no threat to the safety and security of the facility, public officials, or the general public, and is not being used in the furtherance of illegal activity. Resident’s mail, both incoming and outgoing, may be opened and inspected for contraband, read, censored, or rejected. Written correspondence to and from legal representatives will not be censored.